Privacy Policy

This Privacy Policy explains how Worcester Community Improvement District (WCID) (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website, www.wcid.co.za.

WCID is a non-governmental organisation (NGO) that operates as a top-up service in support of the Breede Valley Municipality in Worcester.

We comply with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect:

– Full name and surname
– Email address
– Any information submitted via contact forms or email
– Website usage data

WCID does not collect any financial or payment-related information.

Use of Information:

– Respond to enquiries
– Communicate with the public
– Improve the website
– Legal compliance

Data Protection:

We take reasonable measures to protect your personal data.

Sharing:

We do not sell or rent personal data. Data may only be shared if legally required.

Cookies:

Basic cookies may be used for website performance.

Your Rights:

You may request access, correction, deletion or object to processing via email.

Data Retention:

We keep information only as long as necessary.

Children:

We do not knowingly collect data from minors.

Changes:

This policy may be updated at any time.

Contact:

operations@wcid.co.za

Office Address:

Shop 12
Value Center
Stockenstrom Street
Worcester

For municipal enquiries:

Breede Valley Municipality Call Centre
0860 121 212